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eCommerce Setup (Website Builder & WordPress)

1. Overview of eCommerce on CloudWebs

CloudWebs supports flexible eCommerce website creation via:

  1. CloudWebs Website Builder (with eCommerce add-on)

  2. WordPress + WooCommerce Hosting

Both allow you to sell products, accept payments, manage orders, and customize your storefront — all hosted on secure Australian servers.


2. Option 1: Using the CloudWebs Website Builder

The built-in Website Builder includes drag-and-drop tools to build a store with no coding.

🛠️ How to Launch an Online Store (Builder):

  1. Login to CloudWebs Dashboard

  2. Go to My Services > Website Builder > Launch

  3. Select a template or use the AI Site Generator

  4. Click Add Store or enable eCommerce Mode

  5. Add:

    • Product listings

    • Prices and images

    • Inventory quantity

    • Shipping settings

  6. Set up a payment method:

    • Stripe, PayPal, or manual bank transfer

  7. Publish your site



🛒 Key Features:

Feature Description
Product Categories Organize items into collections
Coupon Codes Create discount codes with expiry dates
Shipping Zones Define rates by location
Tax Configuration Include/exclude tax by region
Order Notifications Automatic customer email confirmations

💳 You can test your checkout before going live using “Sandbox” mode.


3. Option 2: WordPress with WooCommerce

CloudWebs’ WordPress Hosting supports WooCommerce for advanced eCommerce needs.

⚙️ Setup Steps (via cPanel & Softaculous):

  1. Access cPanel > Softaculous > WordPress > Install

  2. After install, login to yourdomain.com/wp-admin

  3. Navigate to Plugins > Add New > WooCommerce

  4. Click Install and Activate

  5. Complete the WooCommerce setup wizard:

    • Store location

    • Currency

    • Product types (physical, digital, bookings, etc.)

    • Payment options (PayPal, Stripe, bank transfer)

  6. Customize your shop using Appearance > Themes


🧰 Recommended WooCommerce Plugins:

Plugin Name Function
WooCommerce PDF Invoices Generates invoices for each order
Stripe for WooCommerce Adds credit card payments
Booster for WooCommerce Shipping, tax, currency tools
MailPoet Email marketing integration

🧠 Tayla.AI can recommend plugins based on your store type or goals.


4. Connecting a Domain to Your Store

If your store is on a subdomain or builder URL, connect your domain:

  1. Go to Dashboard > Domains > Manage DNS

  2. Point your A record to the store’s IP address

  3. Enable SSL via cPanel > SSL/TLS Manager

  4. Force HTTPS in your site settings


5. Managing Orders and Inventory

From your eCommerce dashboard:

  • View orders

  • Print invoices

  • Mark orders as shipped or cancelled

  • Set low-stock alerts

  • Export order data as CSV or Excel


6. Payment Gateway Tips

  • ✅ Use Stripe for card payments

  • ✅ Use PayPal Business for quick setup

  • ✅ Always test in Sandbox mode before accepting live payments

  • 🔒 Make sure your SSL is active and HTTPS is enforced


7. Troubleshooting Common eCommerce Issues

Issue Fix
Checkout not working Verify SSL, gateway credentials, and enable HTTPS
Product images not showing Re-upload in JPEG/PNG, check file permissions
Orders not sending email Check admin email under settings, and test SMTP
Prices or currency not updating Clear cache or adjust region-specific tax settings
Shipping not displaying Ensure zones and rates are configured under Shipping Settings

✅ Summary Checklist

  • ✔️ Use Builder or WordPress/WooCommerce to create your store

  • ✔️ Set up products, shipping, and tax rules

  • ✔️ Enable Stripe or PayPal with proper test/live keys

  • ✔️ Connect your domain and ensure SSL is active

  • ✔️ Monitor orders, stock, and revenue from the dashboard

  • ✔️ Use Tayla.AI or Support for plugin suggestions or issue resolution


🆘 Need Help?

For store setup, migration, or plugin conflicts, contact:
📨 support@cloudwebs.com.au
Or ask Tayla.AI in your dashboard for AI-guided help.

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